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Job Title

SALES SUPPORT & OPERATIONS ADMINISTRATOR

About Spin11

Spin11 is Ireland's original and the leading provider of high quality, technical custom clothing for Cycling, Triathlon and Running. Our mission is simple “produce amazing custom clothing that will enhance our customers’ sporting experience and to do so in the simplest, most efficient way possible”.

Our core customers include athletes of all levels in clubs, teams and leisure groups. In addition we supply to a long list of event organisers and corporate clients.

We are proud to be a technical clothing partner of Cycling Ireland and have kitted out Ireland’s Professional cyclists for international events: Dan Martin, Nicolas Roche, Sam Bennett, Ryan Mullen, Conor Dunne.

We’ve also kitted out the Irish Track stars and Para cyclists who have delivered many medals using our Wind Tunnel tested custom Speed Suits: Mark Downey, Martyn Irvine, Eve McCrystal and Katie George - Dunlevy.

Spin11 is best known for delivering high quality custom garments, underpinned by a level of customer service and care that's second to none.

Role Summary

We are looking for a driven individual to join our sales team. This is a full time position and the successful candidate will be based at our city centre office in Dublin. This is a new role to support our rapidly growing business. If you’re a cycling enthusiast-it’s a bonus as you will be an advocate for our brand and get to use and showcase our products. 

Key Responsibilities:

SALES SUPPORT:

  •   Responding to leads through calls/e-mails and using the CRM system

  •   Supporting the Sales team by providing professional support admin and processing orders

  •   Initiating the sales process  and maximising sales through outbound calling /e-mails

  •   Helping to digitally promote Spin11 by actively using social media and to assist in creating  engaging content 

OPERATIONS:

  •   Communicating with and reporting to the Sales manager/team daily 

  •   Communicating between the design team and customers 

  •   Managing the flow of samples of our sample catalogue

  •   Managing distribution of orders

  •   Supporting product presentation for marketing purposes

  •   Occasional attendance at expo events/ meetings with clubs

  •   Being a Brand Ambassador at all times especially during cycling events and races

Position Requirements

ESSENTIAL CRITERIA:

  • Excellent written and verbal communication skills

  • Experience in sales, customer service and customer acquisition

  • Knowledge & understanding of social media platforms, personal activity on them and the ability to use them to proactively network for our brand

  • Strong organisational skills and the ability to work on multiple tasks

  • Being a problem solver and not afraid to share ideas or ways to improve processes and systems

  • Computer literate with proven ability to work in digital environment with a CRM/ERP systems

  • Working with KPIs and targets set by the management team


DESIRABLE CRITERIA:

  • Administration, Sales/Marketing Experience

  • Being an active road cyclist regularly competing in races and events  

  • The ability to test new products and provide feedback

Place of work

The successful candidate will be based at our Head Office and Showroom in Dublin city centre.

Hours and Remuneration

It’s a Full Time position, 40 hours per week.

Start: May 2018

Remuneration: depending on experience.                             

Contact us

Please Apply by sending CV and a cover letter to info@spin11.com

Closing date

The closing date for applications is Thursday 18th 2019